May 2012 – Enhancements
Highlights in the latest update to version 3.10 include:
  • Full Internet Metering support for systems running the Chrome and Firefox browsers;
  • Full Hardware/Software Inventory, Internet Metering and Control support for 64bit systems.

Aug 2011 – Enhancements

For use in conjunction with the NetSupport DNA Asset Management suite, the NetSupport DNA mobile console app can be downloaded for free from the Android Marketplace or the Apple iTunes stores. Click here for more information.

Jan 2010 – Enhancements in version 3.10

Software Inventory
Multiple versions of the same Installed Program can now be grouped together to allow for more effective reporting.

DNA Gateway
Improved security, data travelling through the Client tunnel is now encrypted.  Can now view the DNA Clients currently connected to Client Gateways and delete disconnected Client Gateways from the Gateway Status. 

Hardware Inventory
NetSupport DNA now provides the ability to view which PCs have been associated with a hardware device when the device has been assigned to a group.

AD Remote-Control User-Management Energy-monitor Gateway

ENHANCED User Interface
The NetSupport DNA User Interface has been totally refreshed for version 3. Included among the changes is the introduction of separate PC and User tree views, making it easier to distinguish between the physical asset and items associated with the user (such as Internet and Application usage), as well as a completely new navigation bar and dynamic component „action panels”.

NEW Communication Gateway
The introduction of NetSupport’s Gateway technology provides a stable and secure method for locating and connecting to Clients on Remote Networks securely via the Internet. Multiple remote locations can communicate data back to a central location with the use of the included Client and Server gateway components.

NEW Energy Monitor
Aimed at helping organisations reduce their carbon footprint, meet internal energy saving targets and reduce operational costs, the new Energy Monitor component tracks all powered-on systems across the enterprise, highlighting their energy consumption and associated costs. Working day hours can be defined making it easy to identify out of hours wastage.

NEW Active Directory Integration
Full Active Directory Integration is provided in v3. The NetSupport DNA tree view can now mirror your Active Directory structure. Support has been provided to enable membership of AD groups to control logon/access rights to the DNA Console.

NEW Console Roles
Access rights for Console Operators are now controlled by defined profiles or ‘Roles’. Once created the Role can be assigned to multiple operators. Roles can be linked to a Windows Group and are relevant when Active Directory is being used.

Helpdesk HW-inventory Internet-Metering Pc-alerting

NEW Change PC Owner
When DNA connects to a Client PC for the first time it will automatically ‘bind’ the logged on user as the PC Owner. A new ‘Bind Users’ dialog allows you to manually change the PC Owner details if this is not the permanent ‘owner’.

ENHANCED Software Inventory
The newly introduced ‘Installed Programs’ option mirrors the add/remove programs structure of your Client machines, detailing the license levels for the displayed applications. NetSupport DNA now features three level software inventory : Software Programs (eg MS Office), Software Applications (eg MS Word) and Software Resources (eg Letter.doc)
License management is further enhanced with the ability to assign licenses to specific departments.

ENHANCED License Administration
The process for assigning license information to a PC’s asset data has been refined. New ‘Leasing Administration’ and ‘Maintenance Administration’ dialogs have been added enabling operators to quickly assign licenses to any number of PCs.

ENHANCED Internet Metering
Support for Sub-Url’s added allowing you to restrict both complete and specific pages within a website.

ENHANCED Additional Hardware
Peripheral Hardware items such as PDAs or Mobile phones can now be assigned to multiple machines simultaneously extending NetSupport DNA’s use as a central reporting point for technology assets.

The NetSupport DNA Query tool is a unique utility that allows an operator to produce custom reports and data views based on all database fields. This has been extended to include totalling functions for values such as time and costs.

ENHANCED Database Wizard
New ‘Miscellaneous Settings’ dialog added to the DNA Database Wizard enabling you to enter the SQL Server address, set a timeout for Database Queries, force Active Directory Authentication and add DNA Gateway settings.

App-Metering reporting Database SW-distribution SW-inventory